Troubleshooting
A blocked workstation, email, network or server down: we start from the problem you are facing.
Learn moreIT support in Louvain-la-Neuve and Ottignies
Your IT partner
in Louvain-la-Neuve and Ottignies.
Desk&Data is based in Ottignies-Louvain-la-Neuve. We help businesses, professionals and shops across the municipality, from the Science Park to the centre of Ottignies, with a local contact who can come to your premises when needed.
WHAT WE DO
Troubleshoot, install, support,
recover your data.
Installation
New workstations, Microsoft 365, networking, an office move or a migration: a project planned with you.
Learn moreOngoing support
On-demand assistance or agreed maintenance, with no subscription required.
Learn moreData recovery
Deleted files, unreadable drive, NAS failure: diagnosis first, price given before the recovery starts.
Learn moreON-SITE OR REMOTE
The right way to help,
depending on the problem.
As we are based here, a visit to your premises is easy to arrange when a workstation, the network or the server needs hands-on work. Many problems can also be solved remotely.
Areas covered: Louvain-la-Neuve, Ottignies, Limelette and Céroux-Mousty, as well as the neighbouring municipalities: Mont-Saint-Guibert, Court-Saint-Étienne, Wavre, Chaumont-Gistoux and Rixensart.
FREQUENT QUESTIONS
What people ask us
before we start.
Do you come to Louvain-la-Neuve and Ottignies?
Yes: this is where we are based. Depending on the problem, we work remotely or come to your premises, in Louvain-la-Neuve as well as Ottignies, Limelette or Céroux-Mousty.
When are you available?
Every day from 7 am to 8 pm on WhatsApp or by phone on +32 499 03 95 33, and at any time through the form. Work is scheduled together according to the need and availability.
Do you work with private individuals?
Yes. Phone, computer, Wi-Fi, printer, lost photos or a fake call: we also help private individuals, at your home, remotely or when you drop your device off, mainly in Walloon Brabant. The price is given before any work starts, and parts are listed separately. See help for individuals.
LET’S TALK ABOUT YOUR NEEDS